Contact us

Every message goes to the editorial team. We answer in English, French, Russian, Chinese and Arabic.

Editorial & corrections

Spotted an out-of-date bonus, licence or payout claim? Send the casino name and what changed — corrections are made within a few days.

Operator complaints

If a casino we list withheld a withdrawal or closed an account unfairly, tell us. Repeated, evidenced complaints move a brand's score down.

Partnerships

Operators and studios can reach us at the same address. To be clear up front: listings and scores are never for sale.

We cannot intervene in disputes on your behalf or recover funds from an operator. For licensed brands, complaints should also go to the regulator named on the casino's review page.